| Hosted IP Contact Center, Cisco
IP Telephony, Cisco IP Contact Center Solutions, ICM Scripting, CVP
Scripting & Training. |
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Services |
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Solutions |
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Support |
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Training |
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HBF - Making IP
Telephony Affordable |
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Hosted IP Telephony |
SIP Trunking |
Hosted IP Call Center |
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100% hosted phone system requiring minimal upfront
costs and Flat Rate phone service |
You provide the PBX hardware, we provide dial tone
with Flat Rate phone service. |
Easy and economical hosted call center service |
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Managed NOC |
ICM/IPCC Reporting |
CTI Application Customization |
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Providing skilled technical support is one of the
most important aspects for any VoIP service
provider. Your service might be the best, but if
your support is not good, customers would not rate
you as their preferred choice |
Organizations running Cisco ICM or IPCC have
enormous stores of data about their contact centers.
Cisco provides a bit of reporting capability in its
WebView application, but most contact center
managers want better information. HBF can deliver
it.
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HBF employs programmers who can make a
Computer-Telephony Integration (CTI) application
work the way your business requires. |
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CCNA, CCDA,
CCNP, CCSP, CCVP, CCDP, CCIE, Cisco, Cisco IOS, Cisco Systems & the
Cisco
Systems logo are registered trademarks of Cisco Systems |
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