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HBF - Making IP
Telephony Affordable |
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VoIP Solution Design.
HBF's experienced and professionally certified engineers can
design an IP PBX system (involving Asterisk, Cisco
CallManager, or another solution), IP messaging system
(around Cisco Unity), IP IVR solution or complete contact
centre application for your organization.
What we can do for you
HBF provides hard to find solutions that can take your
contact center to the next level. Our solutions are built
around years of practical experience in contact centers. We
are experts at extracting additional value out of contact
center processes and technologies. Often our recommendations
can be implemented with little or no additional capital
expense. Our solutions range from simple call flow tune-ups
to complete contact center assessments that can quickly
provide efficiency improvements that pay immediate results
to your bottom line. We will work with you as a resource to
your IT organization or on a project basis.
Our services include...
Call Routing, Nortel, Avaya, Cisco Custom Reporting,
WebView, IPCC, ICM, IVR, IP- IVR, Call Manager,
InfoMaker, Crystal Report, IVR, Voice Recognition, ACD,
RFP, CTI, Predictive Dialing, Call Routing, Quality Monitoring, Business
Case, ROI
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CCNA, CCDA,
CCNP, CCSP, CCVP, CCDP, CCIE, Cisco, Cisco IOS, Cisco Systems & the
Cisco
Systems logo are registered trademarks of Cisco Systems |
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